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The article is devoted to the analysis of the problems associated with the transformation of business processes as a result of the use of artificial intelligence (AI) in highly competitive conditions on the world market. AI is transforming business processes around the world. With the development of artificial intelligence, the world has seen new startups, numerous business applications and consumer applications, displacement and the creation of completely new defined jobs. Along with the Internet of Things (IoT), AI can radically transform business and the economy as a whole. In this regard, the purpose of this article is to study the role of AI as a driver of business process transformation in order to achieve high results faster, which are able to eliminate some limitations in business growth and create a new wave of opportunities in its development. The results of the study confirmed that AI technologies contribute to the growth of business profitability by: a) creating a new virtual workforce — what is called intelligent automation, b) increasing physical capital, supplementing and improving the skills of the existing workforce, which helps to better serve customers, allocate employees to solve more creative tasks, reduce costs and get high incomes, c) stimulating innovation, enabling its developers and companies to create an innovative product, remove restrictions in obtaining massive data sets based on global cooperation in the field of digital transformation in advanced countries, allowing adapting the development of foreign artificial intelligence technologies to meet the requirements of the national program for the development of AI in Russia. The future in the field of AI and cognitive computing attracts the economies of all countries, especially those who want to become a world leader.
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Nosova Svetlana
Norkina Anna
Makar Svetlana
Procedia Computer Science
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Svetlana et al. (Sat,) studied this question.
www.synapsesocial.com/papers/6a013768ef8139f8ff77c3db — DOI: https://doi.org/10.1016/j.procs.2022.11.067