The Impact of Government Transparency and Accountability on Community Trust: Evidence from Local municipalities in KwaZulu Natal, South Africa

Key Points

• The aim is to explore how government transparency and accountability affect community trust in local municipalities.
• Analyzed data from various local municipalities in KwaZulu Natal.
• Conducted surveys to gauge community perceptions of transparency and accountability.
• Utilized statistical analyses to assess the relationship between transparency, accountability, and trust.
• Higher levels of government transparency correlate with increased community trust.
• Accountability measures significantly enhance the perception of trust among residents.
• Variations in trust levels were observed across different municipalities.