Predictors of patient satisfaction with anesthesia using the Press Ganey patient satisfaction survey

Key Points

Patient satisfaction is closely linked to anesthesiologist workload and communication quality, highlighting important areas for improvement.
Scores from the Press Ganey survey may require risk-adjustment based on factors like seasonal changes and institutional workload levels.

Structured PICO

Outcome

Patient satisfaction with anesthesia using the Press Ganey patient satisfaction surveypatient reported

Anesthesia-specific patient satisfaction scores should be risk-adjusted for contextual factors such as seasonality, workload, and number of comparator institutions before being tied to payment.

Abstract

Improving patient satisfaction may require reduction or redistribution of anesthesiologist workload, improvement in resident communication skills, and increased supervision of junior residents. Anesthesia-specific patient satisfaction scores should be risk-adjusted for contextual factors such as seasonality, workload, and number of comparator institutions before being tied to payment.

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