The Impact of Compulsory Citizenship Behavior on Organizational Silence in Nurses: The Roles of Presenteeism and Psychological Inflexibility

Key Points

• The study aims to explore how compulsory citizenship behavior affects organizational silence in nurses, focusing on presenteeism and psychological inflexibility.
• Analyzed the relationship between compulsory citizenship behavior and organizational silence.
• Examined the impacts of presenteeism and psychological inflexibility on nursing performance.
• Utilized surveys and interviews to gather data from nursing professionals.
• Reduced compulsory citizenship behavior leads to decreased organizational silence among nurses.
• Higher levels of presenteeism correlate with increased psychological inflexibility, impacting organizational silence.
• Interventions targeting presenteeism and inflexibility shown to improve communication and performance.

Abstract