Forgotten Again: Addressing Accessibility Challenges of Generative AI Tools for People with Disabilities

This paper critically examines the persistent inequities between the rapid development of GenAI technologies and the accessibility needs of people with disabilities in a professional setting. We draw our criticism from the literature and accounts of individuals who have shared their challenges. Additionally, we critique how these tools were predominantly developed by able-bodied individuals, alongside the notable absence of design guidelines specifically tailored for the inclusivity of GenAI tools, which are relatively new innovations. As a community, we must commit to educating about accessibility and elevating the voices and experiences of people with disabilities, to ensure their needs are prioritised and addressed. This commitment will bridge the existing gap and foster a more inclusive approach to GenAI. Otherwise, the cycle of exclusion will persist.