This review critically examines the transformative impact of machine learning (ML) on enterprise systems and digital marketing, transitioning-ing from traditional web-based models to sophisticated, cloud-integrated platforms. The primary objective is to investigate how ML technologies, including predictive analytics, natural language processing, and deep learning, enhance automation, personalization, and real-time decision-making within business operations. Key goals encompass identifying essential ML frameworks, assessing performance enhance-ments, evaluating integration challenges, and proposing future pathways for ethical and scalable adoption. Through a comparative analysis of contemporary studies, this review underscores that ML significantly elevates customer engagement, workflow efficiency, and strategic agility. Cloud-based ML tools, particularly within ERP and marketing systems, facilitate scalable deployment and cost efficiency. Nonetheless, challenges such as data privacy, legacy system integration, and the lack of model explainability persist as critical obstacles. The convergence of ML with cloud technologies offers a formidable opportunity for enterprises to innovate; however, it necessitates responsible AI practices, transparent governance, and investment in AI-ready talent. In conclusion, ML is not only enhancing business intelligence and customer interaction but also redefining operational paradigms for enterprises in a competitive digital economy.
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Rashidi Othman
Subhi R. M. Zeebaree
International Journal of Scientific World
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Othman et al. (Fri,) studied this question.
www.synapsesocial.com/papers/68c1d97154b1d3bfb60fac62 — DOI: https://doi.org/10.14419/gsmz7f32
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