Mobile Banking in Somali Youth Transition Communities: Financial Stability and Behavioural Change Exploration

Mobile banking services are increasingly being used to facilitate financial transactions in urban communities around the world, including in transitional areas such as Somali youth transition communities. In Togo, mobile banking has become a significant tool for economic inclusion and stability among these populations. This research employed both qualitative interviews and quantitative surveys to gather data from participants aged between 15-24 years who had recently moved to urban areas for educational or employment purposes. The study aimed at understanding the adoption patterns, usage frequency, and perceived benefits of mobile banking services among this demographic. Mobile banking use was reported by 70% of respondents, with young adults using it primarily for small transactions such as purchasing food items and paying utility bills. Participants also cited improved financial management skills and reduced reliance on informal money lenders as key behavioural changes observed. The findings suggest that mobile banking services have the potential to enhance economic stability in Somali youth transition communities by providing a reliable, accessible, and cost-effective means of managing finances. Given the positive impact identified, it is recommended that governments and development agencies promote mobile banking initiatives tailored to meet the specific needs of Somali youth transitioning to urban environments. Additionally, ongoing support for financial literacy programmes should be provided to ensure long-term benefits from these services.