Digital health, work and workers’ mental health: A systematic review

Background: Digital Health is a field of study that lies at the intersection of health and digital technologies that create new methods and opportunities for healthcare provision. However, it requires debates regarding workers whose activities will be transformed. Objective: To collect and analyze evidence on the effects of digital health on work processes and the mental health of workers in this area. Methods: We conducted a systematic literature review across databases (PubMed, EMBASE, CINAHL, APA PsycINFO, PsyArxi, Web of Science, and Scopus), resulting in 1130 records. After applying inclusion and exclusion criteria, the final sample consisted of 15 articles reviewed by two researchers. Results: The review underscores the need to understand the relationship between productivity, job satisfaction, and professional performance in digital health. The research emphasizes the importance of considering the long-term impacts of digital technologies and proposes an integrated approach to managing and implementing these innovations in the healthcare domain. The assessment of physical and mental workload emerges as a frequently used tool to measure the impact of technology on healthcare professionals and their activities. Conclusions: Studies have shown that the impact of digital health can positively and negatively affect mental health and work processes in the health field. These factors can significantly influence variables such as stress levels, job satisfaction, and the onset of burnout.