An Investigation on the Effects of Digital Transformation on Small and Medium-Sized Enterprises (SMEs) in Malaysia

Exploring the effects of digital transformation on SMEs in Malaysia is the primary goal of this research. Small and medium-sized enterprises (SMEs) confront possibilities and threats as they adjust to the digital transformation brought about by the fast development of technology and the growing digitalization of business activities. The purpose of this research is to identify the complex impacts of digital transformation on small and medium-sized enterprises (SMEs) in Malaysia by conducting a thorough literature review, case study evaluation, and data analysis. Changes in the competitive environment, organizational structure, customer interaction tactics, and company operations are some of the important elements that will be examined. The research will also look at what makes small and medium-sized enterprises (SMEs) use digital technology and how that affects their performance. The findings of this study will add to the existing literature on digital transformation and will also be useful for politicians, business owners, and practitioners in the field who are trying to figure out how to make it in the digital world.