This study examines the influence of social media on consumer behavior through influencer marketing, with specific reference to Infinity Software Solutions Private Limited. In the digital era, social media platforms have become powerful tools for marketing, enabling organizations to reach a wider audience and engage with customers more effectively. Influencer marketing, in particular, has emerged as a key strategy where individuals with significant online presence promote products and services to their followers. The research focuses on analyzing how influencer marketing impacts brand awareness, customer engagement, and purchasing decisions. A descriptive research design is adopted, utilizing both primary and secondary data. Primary data were collected through surveys and interactions with social media users, while secondary data were obtained from company records, online sources, and existing literature. The study evaluates the effectiveness of various social media platforms, types of influencers, and content strategies used by the company. The findings indicate that influencer marketing significantly enhances brand visibility and consumer trust, leading to increased customer engagement and higher conversion rates. However, challenges such as authenticity, influencer credibility, and measurement of return on investment were also identified. The study concludes that a well-planned influencer marketing strategy can provide a competitive advantage and contribute to business growth. Recommendations are provided to improve campaign effectiveness and ensure sustainable digital marketing practices.
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E.THENNARASU
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E.THENNARASU (Wed,) studied this question.
www.synapsesocial.com/papers/69d8962d6c1944d70ce07770 — DOI: https://doi.org/10.5281/zenodo.19471140