Governance effectiveness depends not only on formal structures but also on regular reflection and evaluation. This Teaching Paper introduces frameworks for board self-assessment and executive evaluation in non-profit organizations, highlighting how these tools enhance accountability, clarify expectations, and strengthen trust. It presents practical indicators, Likert-scale items, and case-based illustrations of how organizations can institutionalize evaluation as a learning process rather than a compliance task. Integrating academic insights and practitioner experiences, the paper provides a roadmap for embedding performance review systems that sustain legitimacy, transparency, and mission alignment.
Anna Neya Kazanskaia (Wed,) studied this question.