Abstract Background As part of a quality improvement project (QIP) a New Diagnosis Patient Education Clinic (NDPEC) was initially established at St. Mark’s hospital in 2019 and re-established post pandemic. The clinic was set up to meet UK IBD Standards1 which highlight the need for access to the right treatment and support at diagnosis. We present clinic data from Nov 2024- Nov 2025 and findings from patient feedback since April 2025. Methods Newly diagnosed patients are referred to the NDPEC via an electronic in-house referral system and screened by clinic team to check suitability following a clinic Standard Operating Procedure (SOP) (2). Patients are sent a letter of invitation and encouraged to look at tailored pre clinic education material developed in house with IBD Mate (3). The NDPEC is delivered by a IBD registrar and IBD Nurse. Each patient is given a 30-minute slot to facilitate history taking, examination and delivery of a short educational slide show as well as to answer specific questions or concerns they may have. A personalised care plan is completed and the patient receives a new diagnosis pack including charity support and important contacts. Follow up appointments are arranged as required with members of the IBD team. Since April 2025 we have also sent a text message link to a patient feedback questionnaire after the clinic to determine satisfaction with the service. Results From November 2024 – 2025 124 patients were invited to the NDPEC. 7 patients were unsuitable as IBD was not confirmed (5%). 117 patients were invited to the NDPEC. 44% (n = 52) were patients with Crohn’s disease, 44% (n = 52) had ulcerative colitis, 0.6% (n = 8) had IBDU and one patient had infectious colitis. DNA rates were low (3.2%, n = 4) 18 patients have completed the survey to date. 100% reported feeling involved in decisions made about their treatment and care. Overall experience scores were 9.32 (1-10 with 10 greatest satisfaction) and helpfulness of the clinic was rated at 8.67. Conclusion The NDPEC has been well used by clinicians and appears to be well received by patients attending it. To further assess impact of the clinic we will follow up patients who attended the NDPEC to determine how they have utilised the service and follow up care. Patient feedback will continue as remains essential to help maintain quality and highlight improvements to the service. References: 1. IBDUK Resources for IBD Services | IBD UK 2. St Mark’s Standard Operating Procedure – New Diagnosis Patient Education Clinics 3. IBDMate IBDmate - Supporting you on your IBD journey Conflict of interest: Tyrrell, Tracey: No conflict of interest Younge, Lisa: Personal Fees: Abbvie, Takeda, Jannsen, Ferring Pharm Arebi, Naila: Personal Fees: Janssen,Lilly, Pfizer and Takeda Non-financial Support: Janssen (J&J), Novonesis Fadra, Adam: None to declare
Tyrrell et al. (Thu,) studied this question.