User Interface (UI) and User Experience (UX) design play a critical role in shaping human interaction with digital systems, particularly in professional environments where accuracy, safety, and efficiency are essential. Poor visual design increases cognitive load and the likelihood of human error, whereas ergonomically informed interfaces can substantially improve task performance. This systematic literature review analyzes 20 peer-reviewed studies published between 2020 and 2024 to examine how visual ergonomics embedded in UI/UX design contributes to error reduction across industrial and professional contexts. The reviewed studies report measurable improvements when ergonomic principles are applied, including reductions in operational errors ranging from approximately 30% to 70%, improvements in task completion time between 20% and 60%, and increased user accuracy and satisfaction in safety-critical and high-workload environments. The findings indicate that visual hierarchy, modular layouts, adaptive components, and real-time feedback are consistently associated with improved performance outcomes. Moreover, task complexity, user expertise, and working conditions were identified as moderating factors influencing ergonomic demands. Overall, the review demonstrates that visual ergonomics should be treated not merely as a usability enhancement but as a strategic design approach for minimizing human error and supporting reliable human–machine interaction in complex digital environments.
Vizcarra et al. (Wed,) studied this question.
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