This article examines differences between conventional manual measurements of tram operations and data extracted automatically using the REWIZOR program, based on the Yolo10s algorithm. The study addresses the broader question of how artificial intelligence can support analyses of passenger exchange processes in public transport and improve the efficiency of data collection. Measurements conducted in four Polish cities included tram types, stop times, and detailed boarding and alighting durations, while the REWIZOR software enabled automatic detection of stop times and passenger flows based on video recordings. The results show that, although both approaches yield consistent qualitative information regarding doors and passenger counts, significant quantitative discrepancies arise. These differences stem mainly from methodological inconsistencies and varying definitions of boarding, alighting, and stop times, as well as from software-related detection errors. The findings indicate that AI-based measurements require calibration against reference methods to allow reliable comparison with conventional datasets. As currently implemented, REWIZOR can be used effectively for internal analyses of passenger flows, if all compared data come from the same system. Further development—such as implementing simultaneous tracking of people and heads—may considerably improve accuracy and facilitate wider applicability in public transport studies.
Szyca et al. (Mon,) studied this question.