What Is Important to Patients? A Mixed Methods Study to Understand Patient Experience Commonalities Across Three Conditions

Key Points

• The aim is to identify the most important impacts on patient experience across three medical conditions.
• Mixed methods approach to gather qualitative and quantitative data.
• Comparison of patient experiences across three different medical conditions.
• Identification of common and condition-specific factors influencing patient experiences.
• Common impacts on patient experience were identified across all conditions.
• Condition-specific factors emerged that did not align with the cross-cutting impacts.
• Findings suggest the need for standardized but condition-sensitive patient experience data collection.