This teaching case illustrates how Adapt Ideations, a leading technology company in Australia, develops IoT-enabled solutions for real-time, temperature-controlled asset tracking and sustainable supply chain monitoring. The case explores how Adapt’s devices designed for both cold storage facilities and moving assets collect temperature, location, and environmental data, supporting compliance, visibility, and operational efficiency. The company’s cloud-based platform integrates data from multiple devices into client systems, addressing interoperability, security, and procedural challenges. Insights from company’s growth show how strategic capabilities, certifications, and partnerships support competitive differentiation and operational resilience in a complex industry. The teaching case demonstrates (i) the role of IoT technology in enabling digital transformation across supply chains, (ii) the application of reusable, sustainable devices to reduce e-waste, and support ESG goals, (iii) challenges in technology adoption, integration, and connectivity across diverse geographies, and (iv) the impact of real-time monitoring on risk management and operational decision-making. The case is suitable for courses in business, operations, supply chain, and information systems, facilitating discussions on digital transformation, sustainability, and supply chain innovation, with insights on strategic directions, effective decision-making, and managing technology development. Accompanied by teaching notes organized into seven modules, the case provides educators with structured guidance to engage students with the challenges and opportunities presented connecting practical insights to relevant academic literature, strategic implications, and theoretical frameworks.
Colombage et al. (Mon,) studied this question.