What does this research mean for the field?

Hybrid communication methods can improve the ease of utterance for online participants in meetings, though they do not completely eliminate speaking difficulties. Novelty: ClaimNovelty.INCREMENTAL. Consensus alignment: ConsensusAlignment.NEUTRAL.

What question did this study set out to answer?

The aim is to identify how different seating arrangements impact online participants' ease of speaking in hybrid communication settings.

February 22, 2026AIJ Journal of Technology and Design0 citationsOpen Access

The Effect of Hybrid Communication Methods on Ease of Utterance in Online Meetings

MNMasaya NATSUI JMJun MUNAKATA NSNaoko Sano

Key Points

The aim is to identify how different seating arrangements impact online participants' ease of speaking in hybrid communication settings.
Conducted two impression evaluation experiments.
Participants engaged in hybrid communication settings.
Evaluated various seating arrangements and layouts to assess ease of speaking.
Identified an optimal seating arrangement for improving ease of speaking.
Noted that online participants still faced challenges speaking, despite improvements.

Abstract

This study focuses on the seating arrangement and layout of the face-to-face venue in hybrid communication, which combines online and face-to-face communication, and aims to alleviate online participants’ difficulty in speaking. In two impression evaluation experiments, subjects actually engaged in hybrid communication and evaluated the ease of speaking in hybrid communication with different seating arrangement and layout in the face-to-face venue. As a result, the optimal method was found in the four methods in this study, although it was not possible to completely eliminate the online participants’ difficulty in speaking.

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