Augmented reality (AR) is increasingly adopted in industrial environments as a tool for improving employee training and supporting complex assembly operations. The purpose of this study was to investigate the design, implementation, and strategic potential of AR-based work instructions using Microsoft HoloLens 2 in a real manufacturing environment. The study proposes and applies an integrated evaluation framework combining direct observation, performance evaluation, semi-structured interviews, quantitative SWOT analysis, PDCA-based process assessment, and economic cost analysis to assess AR-based training in a real manufacturing environment. AR training was implemented through Microsoft Dynamics 365 Guides for a standardized assembly procedure and evaluated with respect to training efficiency, user interaction, and feasibility of deployment. The results indicate improved task guidance consistency and descriptive performance indicators, suggesting enhanced training support under real production conditions. The SWOT analysis identified a favorable SO strategic position, highlighting strong internal capabilities and promising external opportunities for further deployment. The cost analysis shows that AR-based training becomes economically advantageous when applied to a larger number of trainees, despite high initial investment costs. Overall, the study demonstrates that AR-based training, when evaluated through a structured strategic and economic framework, represents a promising and strategically advantageous approach for industrial education, provided that ergonomic challenges, user adaptation, and financial constraints are systematically addressed.
Kováč et al. (Tue,) studied this question.