March 3, 2026Open Access

Building a Dataset for Emergency Care by Identifying Consumer‐Informed Quality Indicators: An Analysis of Focus Group Discussions

Key Points

Quality indicators emphasize emotional experience and information provision in emergency care.
Key metrics focus on interactions between staff and patients, highlighting their importance.
Assessment of focus group discussions reveals essential needs for priority groups in emergency care.
These indicators may enhance patient satisfaction and the overall quality of emergency services.

Abstract

Consumer-informed measures of quality in emergency care should address staff-patient interactions, emotional experience, information provision, time spent in the ED and be sensitive to the needs of priority groups.

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Discussion

Authors

Emma Solly

Gerard M. O'Reilly

Elizabeth Flemming‐Judge

Journals

Emergency Medicine Australasia

Actions

Institutions

Monash University

Monash Medical Centre

Alfred Health

References and Citations

Connected Papers

Building similarity graph...

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Building a Dataset for Emergency Care by Identifying Consumer‐Informed Quality Indicators: An Analysis of Focus Group Discussions

Key Points

Abstract

Citation Network

Connected Papers

Discussion

Authors

Journals

Actions

Institutions

References and Citations

Citation Network

Connected Papers

Discussion

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