Emotional labour and organisational commitment among nurses: the mediating role of perceived organisational support in the Indian context

Key Points

• Emotional labour significantly influences organisational commitment among nurses, highlighting a critical relationship.
• The concept of perceived organisational support serves as a mediator, impacting how emotional labour is experienced.
• This analysis examined nurses' emotional experiences within the Indian work environment, gathering insights into organisational dynamics.
• Understanding these dynamics supports better workplace policies and interventions aimed at improving nurse retention.