Enhancing trust through procedural regulation (or ‘I trust you because you give me access to explanations and evidence’)

Key Points

• Access to explanations significantly enhances trust in regulatory procedures, promoting transparency.
• The analysis reveals a strong correlation between evidence provision and user trust, with procedural regulation being crucial.
• Observational analysis demonstrates how procedural transparency influences stakeholders across multiple sectors.
• Findings highlight the importance of procedural regulation in building trust, emphasizing the need for accessible evidence.