Abstract Purpose This study investigates the relationship between digitalization, particularly through telemetry, and its impact on Port State Control (PSC) deficiencies, detentions, and associated expenditures. The research emphasizes the importance of the application of digital tools in enhancing maritime safety and operational compliance mainly through the resulted reduction in PSC deficiencies. Design/methodology/approach The study compares a fleet’s performance and PSC outcomes 3 years before and 3 years after the implementation of telemetry-based digital monitoring systems. Empirical data were used to assess the factors influencing managerial decision-making related to digital adoption. Findings The findings reveal that the integration of digital technologies, such as telemetry, led to a substantial reduction in PSC deficiencies and vessel detentions. This improvement translated into significant cost savings and enhanced compliance with international maritime safety standards. The decision to adopt digital monitoring was influenced by both regulatory pressures and operational performance goals. Originality/value This study provides empirical evidence, for the first time, linking digitalization and telemetry with measurable improvements in regulatory compliance and operational efficiency. Moreover, this study is unique as it compares data from one fleet over time to avoid implications from other sources (e.g. management style, culture, crew’s perceptions etc.) It offers a practical framework for decision-makers considering digital transformation in maritime operations.
Tsoulakos et al. (Tue,) studied this question.