Patients With Culturally Diverse Backgrounds and Their Experiences With an Interpretation Intervention Combining Video Interpretation, Extended Consultation Time, and Interdisciplinary Collaboration in a Medical Spine Clinic: A Qualitative Study.

Key Points

• This research aims to explore how specific adaptations in medical settings can support culturally diverse patients.
• Conducted qualitative interviews with patients from diverse backgrounds
• Utilized video interpretation for language assistance
• Incorporated extended consultation times and interdisciplinary collaboration
• Patients reported improved understanding and engagement during consultations
• Interdisciplinary collaboration was essential for addressing individual needs
• Organisational adaptations increased overall patient satisfaction with care