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Organizational citizenship | Synapse

March 10, 2026Recruiting & Retaining Adult Learners0 citations

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Organizational citizenship

LFLaura Freebairn‐Smith

Key Points

The aim is to explore the impact of organizational citizenship behaviors on workplace dynamics.
Literature review
Qualitative analysis of citizenship behaviors
Case studies in various organizations
Increased workplace engagement is observed with higher levels of organizational citizenship behaviors.
Positive correlation between citizenship behaviors and overall organizational performance is evident.

Abstract

Just as general citizenship behaviors make our daily world better, so do organizational citizenship behaviors.

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Cite This Study

Laura Freebairn‐Smith (Sun,) studied this question.

synapsesocial.com/papers/69af95de70916d39fea4de11 https://doi.org/https://doi.org/10.1002/nsr.70049