What question did this study set out to answer?

The aim is to define and explore the concept of consumer capital and its role in fast-advancing societies.

March 12, 2026Open Access

Consumer Capital Formation in Fast-Advancing Societies

Key Points

The aim is to define and explore the concept of consumer capital and its role in fast-advancing societies.
Developed a theoretical framework for consumer capital.
Analyzed the relationship between institutional structures and market dynamics.
Distinguished consumer capital from related constructs like brand equity and social capital.
Identified key components of consumer capital: trust, identity alignment, symbolic legitimacy, and social signaling.
Demonstrated that consumer capital facilitates sustained market participation in fast-changing environments.
Showed that consumer capital is dynamic and can erode under rapid market changes.

Abstract

This paper develops the concept of Consumer Capital as a coordination resource emerging in fast-advancing societies where institutional structures evolve more slowly than markets and cultural expectations. Consumer capital consists of trust, identity alignment, symbolic legitimacy, and social signaling mechanisms that enable sustained market participation and entrepreneurial scaling in environments characterized by institutional asynchrony. The framework distinguishes consumer capital from existing constructs such as brand equity, social capital, and reputation by focusing on its dynamic formation and erosion under conditions of rapid market change. Originally disseminated as an SSRN Working Paper. SSRN abstract page: https: //papers. ssrn. com/sol3/papers. cfm? abstractᵢd=6270700

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Mohit Shrotriya (Thu,) studied this question.

synapsesocial.com/papers/69b2587296eeacc4fcec82a3 https://doi.org/https://doi.org/10.5281/zenodo.18924390

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