Designing and implementing a bespoke mentoring programme for applied psychologists in an NHS Trust: The 5-stars mentoring model

Aim: This paper details the design, implementation, and early evaluation of a tailored mentoring program for applied psychologists at Surrey and Borders Partnership (SABP) NHS Foundation Trust. The program aims to enhance both professional and personal development, improve job satisfaction, and support workforce retention. Background: Mentoring is linked to improved wellbeing, career progression, and professional identity among psychologists; however, structured mentoring opportunities within NHS psychology services remain inconsistent. SABP faces additional challenges due to workforce shortages, geographical spread, and cost-of-living pressures, highlighting the need for a customised mentoring approach. Method: A needs assessment survey of applied psychologists (n = 137) informed the development of a unique ‘5-Stars Mentoring Model,’ integrating principles from coaching, supervision, and systems-thinking frameworks. At the time of writing, forty-one psychologists (mentors: n = 20; mentees: n = 21) participated in a 12-month pilot programme. Mentors completed a CPD-accredited training session, and mentoring pairs met bi-monthly, supported by reflective journals, self-assessment tools, 360-degree feedback, and facilitated peer support sessions. Qualitative feedback was collected throughout the program. Results: Early findings suggest high levels of engagement and perceived value. Mentors initially experienced role-related anxiety, which decreased with peer support, while mentees described the mentoring as a psychologically safe developmental space. Peer groups played a crucial role in learning and refining the program. Conclusion: This program demonstrates the feasibility and value of structured mentoring in supporting the development, wellbeing, and retention of psychologists within an NHS context.