Job Stress and Employee Performance in The BPO Sector Evidence From Pune

Key Points

• The aim is to explore the relationship between job stress and employee performance within the BPO sector.
• Surveyed employees in the BPO sector in Pune.
• Analyzed the impact of various stress factors on performance.
• Employed statistical techniques to assess relationships.
• Increased job stress correlates with decreased employee performance.
• Certain stressors significantly impact productivity levels.
• Workplace environment improvements can enhance performance.