Digitalisation is transforming organisational practices, making digital readiness essential for strategic planning. However, customised digital maturity tools for the Irish Architecture, Engineering, Construction, and Operations (AECO) sector remain limited. This paper presents the development and validation of a Digital Maturity Gap Analysis Toolkit (DMGAT) for the Irish AECO sector. The toolkit assesses digital maturity across three dimensions—people, process and culture; technology; and policy and governance—covering 16 sub-dimensions and 69 assessment questions. Unlike existing tools such as the BIM Maturity Matrix, VDC BIM Scorecard, and Maturity Scan, the DMGAT uniquely integrates ISO 19650 maturity stages with a comprehensive maturity level matrix across three key dimensions, offering a customised, industry-specific assessment for the Irish AECO sector that combines structured benchmarking with actionable gap analysis. The toolkit supports gap analysis by comparing an organisation’s current maturity profile with the detailed descriptors of higher maturity levels (maturity level matrix), thereby enabling prioritised and context-specific improvement planning rather than pursuit of a uniform maximum level. The study uses a mixed-methods approach within a Design Science Research (DSR) framework, developing the tool across six phases: literature review, defining dimensions and key performance indicators (KPIs), prototype development, testing, refining and finalisation, and deployment for practical application and empirical evaluation within real organisational contexts in the Irish AECO sector, demonstrating its use as an operational diagnostic and learning tool. Alpha testing by the organisational research team refined structural enhancements including maturity stages, KPIs, and maturity matrix. Beta testing with 20 Irish AECO organisations confirmed the toolkit’s relevance, scope, and coverage. Participants highlighted its clarity and industry alignment, while suggesting minor improvements in wording, visuals, and support materials. This study concludes that DMGAT is a useful resource for informed decision-making and digital innovation in the Irish AECO sector.
Ullah et al. (Wed,) studied this question.