An ACC model was successfully implemented within a geriatric primary care clinic and there was a trend toward improvement in same-day clinic access for these medically complex older adults. Further review of patient triage processes, financial impact, and patient satisfaction is needed for program evaluation, refinement, and expansion.
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Julia Bellantoni
Maya Katz
Jason Hayes
Journal of the American Geriatrics Society
University of Colorado Denver
Colorado School of Public Health
Kaiser Permanente San Diego Medical Center
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Bellantoni et al. (Wed,) studied this question.
www.synapsesocial.com/papers/69c7724e8bbfbc51511e2bbd — DOI: https://doi.org/10.1111/jgs.70404