Frequent attenders in primary health care in Finland: use of primary care services and patient characteristics

Key Points

• To analyze the characteristics and service use of frequent attenders in primary health care in Finland.
• Analysis of primary care service utilization patterns among frequent attenders
• Focus on the roles of physicians and nurses in patient care
• Review of patient characteristics influencing service use
• Frequent attenders are a high-need group in primary health care
• Nurses play a disproportionate role in the service use of frequent attenders
• Highlighting the need for better integration of nursing care in resource planning