Impact of Different Onboarding Strategies on Low Adoption and Engagement With a Self-Monitoring and Management App for Chronic Musculoskeletal Pain: Prospective Study | Synapse
April 1, 2026Open Access
Impact of Different Onboarding Strategies on Low Adoption and Engagement With a Self-Monitoring and Management App for Chronic Musculoskeletal Pain: Prospective Study
Key Points
This research aims to explore how different onboarding strategies impact the adoption and engagement levels with a digital health app for chronic musculoskeletal pain.
Conducted a prospective study with chronic pain patients.
Evaluated various onboarding strategies for app use.
Monitored user engagement and adoption rates post-download.
Unassisted account creation presented barriers to app adoption.
Engagement levels varied significantly based on onboarding strategy.
Some strategies led to higher user retention and active use of the app.
Abstract
Unassisted downloading and account creation might be barriers to adopting a digital health app among patients with chronic musculoskeletal pain.