临床信息系统用户满意度与使用障碍的实证研究

Key Points

• The aim is to identify the key factors affecting clinician satisfaction with clinical information systems and the barriers to usage.
• Conducted surveys and interviews with 327 frontline clinical personnel
• Analyzed data to identify core dimensions impacting satisfaction
• Developed a dual-pathway model of satisfaction and barriers
• Usability of the system was identified as a core dimension affecting satisfaction
• Complexity of operations was a major barrier to effective use
• Proposed user-centered iterative optimization strategies for enhancement