Generative artificial intelligence in higher education is typically framed as either a student productivity tool or an institutional disruption. This agenda-setting essay advances a third position: mobile generative AI functions as relational infrastructure—a persistent communicative presence that mediates identity, meaning-making, and belonging during institutional transition. Focusing on international graduate student onboarding, we abductively “think through” two complementary theoretical lenses. Constitutive Artificial Intelligence Identity Theory (CAIIT) conceptualizes AI as a co-constitutive participant in identity formation through recursive communicative feedback loops. Language Convergence/Meaning Divergence (LC/MD) theory explains how shared institutional language masks interpretive gaps across intercultural and bureaucratic contexts. Reading narrative vignettes through these frameworks, we argue that generative AI is neither simple curricular tool nor personal aid, but both relational and organizational infrastructure, redistributing translational, emotional, and interpretive labor in higher education. We outline four design principles for AI-integrated onboarding: distinguish communicative scaffolding from cognitive replacement; design systems that assume meaning divergence; center equity in AI-mediated transitions; and anticipate ethical risk. Reframing AI as relational infrastructure shifts AI-in-education research toward relational accountability and institutional care.
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Jimmie Manning
University of Nevada, Reno
Md Mahmudur Rahman
Ngozi Oguejiofor
University of Nevada, Reno
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Manning et al. (Tue,) studied this question.
synapsesocial.com/papers/69d8946e6c1944d70ce055bf — DOI: https://doi.org/10.3390/aieduc2020010