Patient Perceptions of Delays in Audiology Services in Johannesburg: A Secondary Analysis of Waiting Times and Alternative Service Models

Key Points

• The aim is to understand patient perceptions regarding delays in audiology services and explore alternative service models.
• Conducted a secondary analysis of waiting times in audiology services.
• Evaluated patient perceptions in an urban health context.
• Examined feasibility and acceptability of mobile and digital service models.
• Identified key areas where delays occur in audiology service delivery.
• Highlighted the need for larger studies to assess mobile and digital solutions.
• Revealed the importance of planning for resource-constrained environments.