This study examines motivational and demotivational factors among employees in public administration. At present, public services face increasing pressure to increase their efficiency. These services must adapt to modern management trends and respond to the changing needs of society. These developments create new challenges in the area of employee motivation. The public sector workforce consists of multiple generations with different values, expectations, and work habits. These factors affect not only employees’ job satisfaction but also the overall effectiveness of organizations. The study is based on a sample of 242 public administration employees. Data were collected using a structured questionnaire designed to examine generational differences in the perceptions of motivational and demotivational factors. Statistical testing of data related to individual motivational and demotivational factors revealed that some factors demonstrated statistically significant differences. For Generation X, the results indicate the importance of factors such as job stability and regular salary with associated benefits. Political pressures and top-down interventions also emerged as highly significant factors. For Generation Y, statistically significant factors included the meaningfulness of work and work-life balance. Key demotivational factors include the unequal distribution of workload. For the youngest Generation Z, meaningful work and work-life balance were also identified as key motivating factors. Among the demotivational factors, insufficient recognition and feedback, as well as a lack of modern technologies, predominated. The examination of motivational and demotivational factors among employees in public administration therefore represents an important step toward understanding how to increase their engagement, satisfaction, and performance. The results support the development of targeted motivational strategies and a working environment that fosters loyalty, professional development, and high-quality public service delivery. The study contributes to the more effective functioning of public services and to strengthening public trust.
A Sun, study studied this question.