Abstract This article discusses the localised provision of basic services (health, education, livelihood support) during the COVID-19 pandemic in Indonesia, by taking the case of SONJO, a digital mutual aid community in Yogyakarta, Indonesia. Through a Foucauldian governmentality analytical lens, we argue that SONJO showcases contradictory ways in which a locally and digitally self-governed community supports citizens’ welfare and well-being during a crisis. On the one hand, the community facilitates redistribution of resources by its leaders and members, ensuring the delivery of social services to those most in need. On the other hand, the community’s activation of localised practices of sambatan— rural Javanese practices of mobilising common resources in time of need—normalises the neoliberal transfer of state responsibilities and decision-making for basic services to citizens. The case study helps unpack the intertwining of neoliberal ideas—which champion individuals as self-reliant actors—and Javanese principles of harmony that emphasise social togetherness, communality, and empathy. Together, they render acceptable the unpaid labour of community members in managing services for fellow citizens within a local context marked by pervasive precarious work, underdeveloped welfare support, and recurrent natural disasters that disrupt livelihoods.
Widyaningrum et al. (Tue,) studied this question.