AI citizenship and libraries: a practical framework bridging policy, ethics and user engagement

Purpose This paper aims to explore the emerging concept of artificial intelligence (AI) citizenship and examines its relevance for libraries in the context of rapid AI integration into information environments. It also aims to bridge global policy discussions with practical applications for library and information professionals. Design/methodology/approach The study draws on an analysis of international AI policy frameworks, ethical guidelines and relevant scholarly literature to identify key themes shaping AI citizenship, including governance, human competencies and societal implications. Findings The study found that AI citizenship is best understood as a multidimensional concept encompassing ethical governance of AI systems, user competencies for responsible engagement and broader societal outcomes, such as trust and inclusion. Global frameworks emphasize transparency, accountability and human-centered AI, but implementation gaps remain, particularly in developing contexts. The findings also highlight the critical role of AI literacy and ethical awareness in enabling individuals to navigate AI-mediated information environments. Practical implications The paper proposes a practical framework to guide libraries in integrating AI citizenship into their services. It outlines actionable strategies, including AI literacy programs, ethical guidelines for AI use and user awareness initiatives. Libraries can act as intermediaries between policy and practice by supporting informed and responsible AI engagement. Originality/value This study contributes by translating abstract policy and ethical discussions on AI citizenship into a practice-oriented framework personalized to libraries. It offers timely insights for librarians, educators and policymakers seeking to address the challenges of AI in information services.