What question did this study set out to answer?

To compare Australian urgent care clinic practices with established models from other Western countries.

May 10, 20260 citations

Comparing evolving Australian urgent care clinic models to other established Western models.

JAJohn Adie NBNigel Barr NMNicole Masters

Key Points

To compare Australian urgent care clinic practices with established models from other Western countries.
Convenience sample of doctors in urgent care clinics surveyed online since July 2023.
Survey promoted through various professional organizations and social media platforms.
Comparison of Australian practices with those in other Western countries reveals variation.
Findings indicate potential for implementing national standards in Australian urgent care clinics.

Abstract

METHOD: A convenience sample of doctors working in UCCs since 1 July 2023 were invited to participate in an online survey. This was advertised through The Royal Australian College of General Practitioners (RACGP), The Royal New Zealand College of Urgent Care (RNZCUC), corporate general practices, UCC peer groups and LinkedIn. RESULTS: A convenience sample of doctors working in UCCs since 1 July 2023 were invited to participate in an online survey. This was advertised through The Royal Australian College of General Practitioners (RACGP), The Royal New Zealand College of Urgent Care (RNZCUC), corporate general practices, UCC peer groups and LinkedIn. DISCUSSION: Findings were compared with practices in other Western countries. This study highlights the potential for national standards to address unwarranted variation in health care delivery in Australian UCCs.

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