What question did this study set out to answer?

To demonstrate how Clean Language can enhance communication and patient engagement in healthcare settings.

May 16, 2026Open Access

Bypassing Bias: Improve Communication to Close the Gap Between Expectations and Actions

Key Points

To demonstrate how Clean Language can enhance communication and patient engagement in healthcare settings.
Illustrated diabetes-related examples using Clean Language approach.
Presented findings from Dorman & Rees, BMJ Open Quality (2024).
Showcased at the Association of Diabetes Care and Education Specialists Annual Meeting.
Clean Language improves patient-led conversations and helps patients feel heard.
Supports emotional safety and trust in healthcare interactions.

Abstract

This poster presents Clean Language as a communication approach that helps people feel heard and supports clearer, more patient-led conversations in healthcare. Using diabetes-related examples and findings from Dorman & Rees, BMJ Open Quality (2024), the poster illustrates how Clean Language can support engagement, trust, emotional safety, and insight into what matters to patients. It was presented at the Association of Diabetes Care and Education Specialists 2025 Annual Meeting in Phoenix, Arizona, August 8–11, 2025.

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Cite This Study

Scher et al. (Thu,) studied this question.

synapsesocial.com/papers/6a080a9fa487c87a6a40c8b0 https://doi.org/https://doi.org/10.5281/zenodo.20173882

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