Management accounting practices mediate the relationship between enterprise resource planning system and firm performance under moderating role of corporate governance

Abstract The paper focuses on the impact of Enterprise Resource Planning (ERP) system factors (organizational strategy, education and training, user involvement, and technical support) on firm performance through the mediating role of Management Accounting Practices (MAPs), and whether corporate governance moderates the MAPs–performance relationship in Vietnamese listed firms in Ho Chi Minh City (HOSE). The valid responses (344 responses) were collected via a convenience survey method of managers and heads/deputy heads of departments, with 350 questionnaires. PLS-SEM in SmartPLS with bootstrapping was employed to analyze the model. The findings show that there are positive effects of all four ERP factors on MAPs, with technical support having the strongest impact; MAPs positively improve firm performance; and corporate governance both directly enhances firm performance and strengthens the impact of MAPs on performance (positive moderating effect). The model accounts for 28.9% of the variance in firm performance and 50.5% of the variance in MAPs. This study contributes by breaking down ERP into practical implementation components and by collaboratively testing a mechanism-based framework that incorporates corporate governance as a boundary condition and MAPs as a value-transmission channel in an emerging-market, listed-firm setting. In the context of sustainability-oriented business transformation, these findings suggest that ERP-enabled MAPs and stronger corporate governance can help firms improve not only economic outcomes but also the organizational capabilities needed for more transparent, efficient, and responsible management.