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The aim of this study was to examine how the cognitive pathways linking artificial intelligence (AI) knowledge and AI application capability to the intention to use AI differ across regions. Perceived efficiency and AI concerns are modeled as perceptual factors associated with AI adoption decisions. Using nationwide survey data from Korea, a multi-group structural equation model distinguishing between megacity and non-megacity regions was estimated. The results showed that perceived efficiency is closely associated with the intention to use AI, whereas AI concerns show a weaker association. In the megacity region, AI application capability was positively associated with perceived efficiency, whereas in the non-megacity region, both AI knowledge and AI application capability were positively associated with perceived efficiency and, in turn, the intention to use AI. These findings suggest that AI-related decision-making is associated not only with individual technical proficiency but also with contextual access to AI. Accordingly, policies should account for contextual disparities and consider strategies that strengthen AI knowledge and application capabilities in non-megacity regions to support more inclusive digital transformation.
Jang et al. (Wed,) studied this question.