AI-enhanced Collective Intelligence: The State of the Art and Prospects

The current societal challenges exceed the capacity of human individual or collective effort alone. As AI evolves, its role within human collectives is poised to vary from an assistive tool to a participatory member. Humans and AI possess complementary capabilities that, when synergized, can achieve a level of collective intelligence that surpasses the collective capabilities of either humans or AI in isolation. However, the interactions in human-AI systems are inherently complex, involving intricate processes and interdependencies. This review incorporates perspectives from network science to conceptualize a multilayer representation of human-AI collective intelligence, comprising a cognition layer, a physical layer, and an information layer. Within this multilayer network, humans and AI agents exhibit varying characteristics; humans differ in diversity from surface-level to deep-level attributes, while AI agents range in degrees of functionality and anthropomorphism. The interplay among these agents shapes the overall structure and dynamics of the system. We explore how agents' diversity and interactions influence the system's collective intelligence. Furthermore, we present an analysis of real-world instances of AI-enhanced collective intelligence. We conclude by addressing the potential challenges in AI-enhanced collective intelligence and offer perspectives on future developments in this field.