Digital community engagement offers significant potential for inclusive participation and service delivery—but persistent structural and social barriers continue to limit its reach. This article examines the interrelated challenges of connectivity, affordability, accessibility, and trust in low-resource environments and proposes a systems-based framework to address them. Combining infrastructure and access solutions, inclusive design, community-based capacity-building, and privacy-by-design governance, the framework integrates technical and human dimensions of engagement. Case illustrations—from mobile maternal health messaging and community Wi-Fi to refurbished device programs and civic reporting platforms—demonstrate how context-sensitive strategies can overcome resource and equity gaps. The discussion emphasizes that sustainable progress depends not on individual technologies but on co-design, equity-driven implementation, and continuous adaptation. For academics and practitioners alike, the article offers a practical checklist balancing affordability, accessibility, cultural fit, and data protection as pillars of inclusive digital transformation.
Anna Neya Kazanskaia (2025) studied this question.