Artificial Intelligence based conversational systems are transforming how information services are delivered in many fields including education. Students frequently require quick access to academic information such as course details, admission procedures, faculty information, and examination schedules. However, traditional communication channels such as notice boards, websites, and help desks often fail to provide instant responses. This research proposes ChatGMVIT, an AI-powered chatbot designed to assist students by providing instant responses to institutional queries. The system is implemented as an Android application integrated with Firebase Firestore as a knowledge database and the Gemini 2.5 Flash Lite model for natural language processing.
Wagh et al. (2026) studied this question.
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