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The purpose of this qualitative study is to investigate how Indonesian migrant worker families might benefit from improved financial literacy and educational services provided by the Special Branch Leadership of Aisyiyah (PCIA) Malaysia. Using a phenomenological research methodology, the study explores participants' lived experiences and perspectives about PCIA Malaysia's role. In order to address social concerns, the research equalizes engagement between practitioners and service partners by implementing the Community-Based Participatory Research (CBPR) technique. A group from Muhammadiyah University in Makassar carried out the study, which also included semi-structured interviewing, thematic analysis, case study design with purposive or snowball sampling, and the definition of important research topics. Results from Kuala Lumpur's community involvement initiatives highlight issues like poor financial literacy and restricted access to education. Financial issues arise as a result of implementation challenges, even though members are knowledgeable about financial planning. Financial literacy programs, more PCIA leader involvement, and educational awareness campaigns are suggested remedies. The report emphasizes the critical role that PCIA plays in resolving the various issues that Indonesian migrant worker families confront, with a focus on areas such as community involvement, financial literacy, education access, and training programs. A focused approach, proactive community involvement, and continual assessment are necessary for success in order to provide long-lasting beneficial results.
Sulaeman et al. (2024) studied this question.