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October 20, 20250 citationsOpen Access

What If Moderation Didn't Mean Suppression? A Case for Personalized Content Transformation

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RRR. RashedFJFarnaz Jahanbakhsh

Key Points

  • Personalized content transformation increases users' sense of agency and safety when engaging with content.
  • The study identified the subjective nature of harm, highlighting how personal experiences shape content perception.
  • DIY-MOD operationalizes a new paradigm by transforming content in real-time based on individual definitions of harm.
  • Through formative interviews, insights were gained that guided the development of user-centered content solutions.

Abstract

Centralized content moderation paradigm both falls short and over-reaches: 1) it fails to account for the subjective nature of harm, and 2) it acts with blunt suppression in response to content deemed harmful, even when such content can be salvaged. We first investigate this through formative interviews, documenting how seemingly benign content becomes harmful due to individual life experiences. Based on these insights, we developed DIY-MOD, a browser extension that operationalizes a new paradigm: personalized content transformation. Operating on a user's own definition of harm, DIY-MOD transforms sensitive elements within content in real-time instead of suppressing the content itself. The system selects the most appropriate transformation for a piece of content from a diverse palette--from obfuscation to artistic stylizing--to match the user's specific needs while preserving the content's informational value. Our two-session user study demonstrates that this approach increases users' sense of agency and safety, enabling them to engage with content and communities they previously needed to avoid.

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Cite This Study

Rashed et al. (2025) studied this question.

synapsesocial.com/papers/68f6196ee0bbbc94fac36411https://doi.org/10.48550/arxiv.2509.22861
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