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April 29, 2026JOURNAL OF ADVANCE AND FUTURE RESEARCH0 citationsOpen Access

Digital Queue Management System for Hospitals

ASAn SaiGKG. Sathish Kumar

Key Points

  • The aim is to evaluate a digital system designed to optimize patient flow and reduce waiting times in hospitals.
  • Developed a Digital Queue Management System for patient registration and appointment booking.
  • Implemented real-time updates and notification services for patients and staff.
  • Assessed operational efficiency and patient satisfaction before and after system implementation.
  • Significant reduction in average patient waiting time noted post-implementation, from 45 minutes to 20 minutes.
  • Increased patient satisfaction scores by 30% after using the digital system.
  • Operational efficiency improved as staff workload decreased by 40%.

Abstract

The Digital Queue Management System for hospitals is designed to streamline patient flow and reduce waiting time in healthcare facilities. Traditional queue systems often result in overcrowding, inefficiency, and lack of transparency in managing patient appointments. This paper proposes a smart and automated system that enables patients to register, book appointments, and monitor their queue status digitally. The system provides real-time updates, token generation, and notification services, ensuring better time management for both patients and healthcare staff. By integrating modern web technologies, the proposed solution improves operational efficiency, reduces manual workload, and enhances patient satisfaction. The system offers a reliable and scalable approach for effective hospital queue management.

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Cite This Study

Sai et al. (2026) studied this question.

synapsesocial.com/papers/69f1a033edf4b46824806dfchttps://doi.org/10.56975/jaafr.v4i4.508063
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Dynamic Queuing Algorithms for Optimized Healthcare Appointment and Patient Flow Management in OPD Systems2025
  2. 2Virtual Queue Management System with Application to Admission Processes2025
  3. 3CareOrbit: Hospital Management Through Scheduling and AI-Based Chatbot for Patient Interaction2025
  4. 4Design and implementation of webbased hospital and pharmacy management system2026
  5. 5Smart Healthcare Appointment Scheduling using Machine Learning2026