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Leadership has been known as one of the most influential factors in enhancing job performance. Leaders play a crucial role in this endeavor by facilitating opportunities for skill enhancement through training initiatives and other skill-improving activities. This study implements a qualitative approach, with deep interviews as the data collection method. The study was performed in several hospitals in Indonesia that apply transformational leadership styles to their management atmospheres. The research findings underscore the pivotal role and the potential of transformational leadership style as a driving factor for improved performance. Building upon these findings, it is recommended that leaders intensify efforts to enhance the leadership style and bolster further training programs to ensure a broader participation base. Additionally, transformational leadership can potentially provide specialized resources tailored to the nurses’ specific functional responsibilities. This may include the provision of learning modules covering various areas surgical medical-surgical, communication, and documentation. By equipping these nurses with the requisite knowledge and skills, leaders empower them to fulfill their duties effectively, thereby fostering a culture of service excellence within the institution.
Ningsih Desy Kartika (2024) studied this question.