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September 27, 20250 citations

Teaching Paper: Stakeholder Engagement Framework for Nonprofit Organizations

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AKAnna Neya Kazanskaia

Key Points

  • The framework improves stakeholder engagement by focusing on seven core elements, enhancing community participation and trust.
  • Case study evidence shows that implementing structured engagement practices led to increased donor retention and improved nonprofit effectiveness.
  • Rooted in established theories, the framework provides a strategic approach to nonprofit governance and practical collaboration.
  • Contributions to scholarship highlight the significance of operationalizing stakeholder engagement for real-world nonprofit settings.

Abstract

This Teaching Paper introduces a Stakeholder Engagement Framework tailored to nonprofits seeking to strengthen relationships, enhance trust, and sustain mission-driven impact. The framework includes seven core elements: stakeholder identification, understanding needs, designing engagement strategies, building collaboration, creating feedback mechanisms, monitoring and evaluation, and transparent reporting. A case study from a community health nonprofit in Uganda illustrates how structured engagement practices increased donor retention and community participation. Rooted in Bryson’s (2018) strategic alignment, Drucker’s (1990) principles of accountability, and Patton’s (2011) adaptive learning, the framework bridges theory and practice. For scholars, it contributes to nonprofit governance and management studies; for practitioners, it provides actionable steps to operationalize stakeholder theory in real-world contexts.

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Anna Neya Kazanskaia (2025) studied this question.

synapsesocial.com/papers/68d7be6ceebfec0fc5238161https://doi.org/10.64357/neya-gjnps-com-tp-04
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