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December 3, 2018Public Management Review276 citations

An integrated artificial intelligence framework for public management

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BWBernd W. WirtzWMWilhelm Müller

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Abstract

Artificial intelligence (AI) extends the limits of current performance in data processing and analysis many times over. Since this states a great improvement in managing public data, this conceptual study discusses the use of AI in public management structures in connection with their risks and side effects. The exercise of state power and public influence through intelligent machines make ethical and political guidelines essential for their operation, constituting the cornerstones of the AI framework model developed here. The organizational structure and technical specification are additional aspects of the AI that determine design and functionality of the framework model in practical application.

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Wirtz et al. (2018) studied this question.

synapsesocial.com/papers/69d9da2e5e5bcb4e3b83817ehttps://doi.org/10.1080/14719037.2018.1549268
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